Privacy Policy

fist Co., Ltd. (hereinafter referred to as "the Company") positions the protection of personal information as an important duty, complies with the Act on the Protection of Personal Information (Personal Information Protection Act) and other related laws and regulations, and establishes the following privacy policy.

1. Acquisition of Personal Information

The Company acquires necessary personal information within the scope of the purpose of use by appropriate and lawful means in responding to inquiries, providing products/services, recruitment activities, and other business operations.

2. Purpose of Use of Personal Information

The acquired personal information will be used within the scope of the following purposes: (1) Responding to inquiries and consultations (2) Providing products and services, and conducting after-sales support (3) Administrative processing regarding the conclusion, execution, and billing of contracts (4) Guiding and providing information about products and services (including email newsletters) (5) Analysis and investigation to improve and enhance the quality of our services (6) Contacting recruitment applicants for screening and managing recruitment (7) Handling based on laws and regulations and responding to inquiries from administrative agencies

3. Provision of Personal Information to Third Parties

The Company does not provide personal information to third parties without the consent of the individual, except in the following cases: (1) When required by laws and regulations (2) When necessary for the protection of human life, body, or property, and it is difficult to obtain the consent of the individual (3) When it is necessary for a national government agency or local public body to perform affairs prescribed by laws and regulations, and obtaining the consent of the individual may impede the execution of such affairs (4) When outsourcing part of our business and providing it to the subcontractor within the scope necessary to achieve the outsourcing purpose (we will conclude necessary contracts with the subcontractor and oblige appropriate safety management)

4. Safety Management of Personal Information

The Company implements reasonable and appropriate safety management measures to prevent risks such as leakage, loss, damage, or unauthorized access of personal information. In addition, we educate and supervise our officers and employees regarding personal information protection.

5. Disclosure, Correction, Deletion, and Suspension of Use of Personal Information

If there is a request from the individual for notification of the purpose of use, disclosure, correction, addition, deletion, suspension of use, or suspension of third-party provision of personal information held by the Company, we will respond within a reasonable period in accordance with the provisions of laws and regulations after verifying the identity of the individual. Please contact the inquiry window below for requests.

6. Use of Cookies and Access Analysis Tools

Our website may use Cookies and access analysis tools to improve the user experience and analyze access status. These do not obtain information that directly identifies specific individuals. You can disable Cookies through your browser settings, but in that case, some services or features may become unavailable.

7. Use of External Services

The Company may utilize external information services to improve website convenience and services. These external services may collect data independently. Please refer to the privacy policy of each service provider for details.

8. Changes to the Privacy Policy

The Company may change the content of this policy without prior notice due to amendments to laws or changes in our business content. The modified content will become effective upon being posted on the Company's website.

9. Personal Information Handling Entity and Inquiry Window

For inquiries and requests regarding disclosure, etc., of personal information, please contact the following window: fist Co., Ltd. Personal Information Inquiry Window Address: 854-2 Komanyū-cho, Utsunomiya, Tochigi 320-0065, Japan Representative: Tatsuhiro Tomono Phone: 028-627-3887 Email: hello-fist@fist.co.jp Hours: 9:00 - 17:00 (excluding Saturdays, Sundays, national holidays, summer holidays, and Year-end/New Year holidays) Established: April 1, 2026